Wellness Programs
Health Screenings
Why take a health screening?
PG&E provides free and confidential annual health screenings to coworkers to help you determine if you are at risk for developing serious conditions like heart disease or diabetes. Untreated health issues like these can lead to safety incidents, kidney disease, and even stroke. Our annual health screenings give you the chance to act on your results to help you decrease any health risks you have. Only PG&E coworkers need to complete the health screening to earn your Health Account credits. We encourage your dependents to get an annual physical from their primary care physician to access their health information.
In addition to gaining valuable health information, you’ll earn $250 for single coverage or $500 for family coverage for your Health Account. You’ll also have the option to test tobacco-free or complete a tobacco cessation program to earn an additional $250 for single coverage or $500 for family coverage. These credits can be used for eligible medical expenses, glasses, or contacts, and even braces or Invisalign. Your health account credits carry over year to year if you are enrolled in a PG&E medical plan. And, if you qualify for PG&E retiree medical, your credits will be available to you in retirement.
There are four options to obtain a health screening through Quest Diagnostics. To complete any of the below options, log in to the Quest Diagnostics website. Returning participants log in with existing username and password. New users – create an account. Registration Key: PG&E.
Option 1: Schedule a Patient Service Center (PSC) appointment
Option 2: With a Physician*, including at a PG&E Health Center (Oakland, Fresno, and San Carlos)
*Print Quest's Physician's Form to take to appointment, then visit MyPremiseHealth.com or your regular health plan provider to schedule.
Option 3: On-site Health Screening Event (select locations only)
Option 4: Request a Self-Collection kit
If you have any questions about your health screening, please visit my.questforhealth.com/mobile/info/contact-us and submit a Contact Us online form or call
1-866-271-8144, option 1 and then option 3 Monday through Friday, 5 a.m. to 6:30 p.m. and Saturdays 5:30 a.m. to 2:00 p.m. Pacific time.
Personify Health
Access personalized tools and support to meet your wellbeing goals.
PG&E offers a free, simple-to-use online health and wellness portal from Personify Health. The portal is full of tools, support and resources to help you make small, everyday changes for your wellbeing, and is focused on the areas you want to improve the most. When you stick to the program, you'll build healthy habits, have fun with coworkers and experience the lifelong rewards of better health and wellbeing. portal is free, easy to use, and has been uniquely designed to fit the needs of our workforce. It’s a terrific tool to help you build new healthy habits, be more energized and productive and have fun with coworkers. Here are just a few of its features:
- Tools and tips to help you get/stay active
- Ideas for eating healthy and a personalized meal planning platform
- Health coaching (telephonic and digital)
- Tobacco cessation
- Team activity and healthy habit challenges
- Sleep guide to help you stay safe, improve memory, lower stress and maintain a healthy weight
- Mindfulness and yoga tools and training
Please note the portal is open to anyone who is eligible for PG&E’s Health Account Plan.
Click here to learn more.
Here is how to get started:
Step 1: Sign up for your Personify Health account by going to join.personifyhealth.com/pgewellness. Already a member? Sign in at app.personifyhealth.com.
Step 2: Accept the terms and conditions, and choose your email preferences to get the latest tips and information.
Step 3: Connect a device or app to get credit for your wellbeing activities like steps, nutrition and sleep. We sync with many trackers, such as Max GO, Apple Watch, Fitbit and MyFitnessPal, just to name a few.
Step 4: Upload a profile picture and add some friends.
Step 5: Set your interests to get personalized daily tips to help you eat healthy, get active, reduce stress, sleep well and more!
Step 6: Download the Personify Health app for iOS or Android. Access your account and track your activity anywhere, anytime. Turn on your notifications to stay motivated and get friendly reminders.
Have questions? We're here to help.
- Check out support.personifyhealth.com | Live chat: Monday–Friday, 2 am–9 pm ET
- Give us a call: 888-671-9395 Monday–Friday, 8 am–9 pm ET
- Send us an email: support@personifyhealth.com
Not sure if you can fully participate in this program because of a disability or medical condition? Visit support.personifyhealth.com and search Medical Exceptions.
The portal is open to all employees who are eligible for PG&E’s Health Account Plan (HAP).
In Personify Health's health coaching program, you’ll be teamed up with a dedicated health coach to get personalized support for your health and wellness goals based on your unique needs and interests. Your health coach can support you across a wide range of health topics, including but not limited to:
- Weight management
- Stress management
- Physical activity
- Nutrition
- Tobacco use
- Heart health
- Sleep health
- Diabetes health
Reach your health goals, together.
Making changes to your health routine isn’t always easy. Whether you’re starting to exercise, training for a marathon or anything in between, our health coaches help motivate and encourage you along the way. Connect with a coach to set goals, monitor your progress and get extra tips to keep going.
What to expect
Your first session will help you build a meaningful relationship with your coach. Together, you’ll work to find small steps you can take to make progress toward your goal. During your follow-up sessions, you’ll update your coach on your progress and plan next steps to help you stay on track.
How to get started:
Step 1: New members enroll using the Personify Health app or at join.personifyhealth.com/pgewellness. Once you’re signed in, go to the Health tab and select Coaching.
Step 2: Select Schedule a Session and then pick your preferred topic by clicking an image.
Step 3: Choose an available date and time that works for you.
Step 4: Enter your phone number, and click Confirm Appointment.
Have questions? We’re here to help.
• Check out support.personifyhealth.com Live chat: Monday–Friday, 2 am–9 pm ET • Give us a call: 888-671-9395 Monday–Friday, 8 am–9 pm ET • Send us an email: support@personifyhealth.com
in addition, kaiser hap-enrolled members interested in telephonic wellness coaching to manage weight, quit tobacco, reduce stress, increase activity, or eat healthier can visit kp.org/wellnesscoaching.
Quitting tobacco can be one of the healthiest decisions you make, but that doesn’t mean it’ll be easy. Through Personify Health you’ll have access to several tobacco cessation resources, including telephonic and digital health coaching and nicotine replacement therapy (NRT). And by completing four calls in the Personify Health telephonic tobacco cessation program, you can also earn Health Account credits ($250 for single coverage or $500 for family coverage).
Ready to connect with a coach and reach your goals? Follow these easy steps:
Step 1: Visit app.personifyhealth.com
Step 2: On the website: Choose the Be Tobacco-Free topic. On the app: Select Request a Coach and then select the Be Tobacco-Free topic.
Step 3: Find a date with available times on the calendar and choose the time that fits your schedule.
Step 4: Enter your preferred phone number. Your coach will contact you at this number on the day and time you choose.
Step 5: Click Confirm Appointment
What to expect
The first session lasts 30 to 45 minutes and will help you build a meaningful relationship with your coach. Then, you’ll work with your coach to find the small steps you can take to make progress toward your goal. During your follow-up sessions, you’ll update your coach on your progress and plan other steps to help you stay on track.
In addition, PG&E Kaiser HAP-members can see their doctor, or contact Kaiser for information on the Kaiser tobacco cessation program. Anthem HAP-enrolled members can see their doctor for information on how to quit smoking, and to learn about available resources.
Have questions? We’re here to help.
• Check out support.personifyhealth.com Live chat: Monday–Friday, 2 am–9 pm ET
• Give us a call: 888-671-9395 Monday–Friday, 8 am–9 pm ET
Getting healthy is always more fun when you do it with someone else. PG&E's Wellness Challenges add a healthy dose of friendly competition to wellness! You can challenge your friends (colleagues whom you have “friended” in the program) to get moving in a fun, team challenge to take the most steps or burn the most calories.
Types of Wellness Challenges offered throughout the year on the Personify Health Wellness platform:
1. Featured Step Challenges
- Basic: Take a certain amount of steps to win a challenge reward.
- Staged: The entire company works together to unlock each stage, with the goal of unlocking all stages.
- Destination: Accumulate steps to unlock virtual destinations worldwide.
2. Spotlight Challenges
- Motivate competition in any area of wellbeing: Steps, Sleep, Activity or Active Minutes, and Mindful Minutes.
- Engage in different relevant programs and activities, set personalized goals, and celebrate progress.
3. Promoted Healthy Habit Challenges
- Track a specific healthy habit promoted in the challenge.
- Share your success with colleagues who joined the challenge.
In addition to company-wide Wellness Challenges, you can also create a Personal Challenge with friends and coworkers. See the FAQs below for more information on what types of Personal Challenges you can create on the Personify Health Wellness platform.
Wherever you are in your wellness journey, Wellness Challenges are an opportunity for you and your colleagues to use the program daily, helping you achieve your wellness goals over the long term, all while having fun! Be sure to sign up on the Personify Health Wellness platform, and you'll receive Be on the lookout for an email with all the important details regarding the challenge before the start date, so you don’t miss your invitation!
PG&E employees and their family members who are enrolled in Anthem or Kaiser are eligible for discounts at various fitness clubs, as well as discounts on select home fitness equipment.
Visit the links below to sign up for the gym discount program, find a participating gym near you, or for more information about fitness discounts:
- Login with your username and password (if you have never logged in before you can select "Register now" to create a login).
- Hover your mouse over "Care" at the top of the page, until the drop box appears.
- Select "Discounts"
- You'll see a page of our gym/fitness discounts. For the gym memberships, choose "Global Gym" or "Active & Fit Direct" ($25 flat rate fee). If your current gym is not listed, you can ask your insurance provider to contact the gym and ask them to enroll in the gym discount program.
For Kaiser Permanente members
Keep moving and healthy with reduced rates on studios, gyms, and online classes available for Kaiser Permanente members. Learn more at kp.org/exercise.
You may also call 1-866-271-8144 for more information.
Kaiser members:
Visit kp.org/flu for a list of Kaiser flu shot clinic locations in your area. Don’t forget to bring your Kaiser card and photo ID.
Anthem members:
Take your Express Scripts card to any participating pharmacy (such as Walgreens or CVS) for a free flu shot. Use the Locate a Pharmacy feature after logging in to Express Scripts website to verify that the pharmacy is part of the Express Scripts participating pharmacy network.
PG&E Health Center
- Schedule your flu shot by using the My Premise Health app, online at MyPremiseHealth.com or by calling the Health Center at 628-201-3555.
Do you have a passion for health and wellness? If so, there’s a network of like-minded employees just like you and we’d love to have you join the team!
What is a PG&E Wellness Champion?
Wellness Champions are volunteers committed to promoting health and wellness at PG&E. They are the first to know about PG&E’s wellness programs and initiatives, and share this information and build excitement among their workgroups.
What will I do as a Wellness Champion?
Wellness Champions are leaders and advocates for health and wellness and get involved in a variety of ways:
- Serve as a local resource to help promote PG&E’s wide array of health and wellness benefits and programs
- Regularly participate in and lead company-sponsored health and wellness programs, team challenges, and other wellness activities
- Be positive and supportive of maintain a culture of wellness throughout the company
- Most of all, have fun and create excitement around leading a healthy lifestyle!
To get the most out of your membership, we also ask that you enroll in the personify health wellness platform. You can enroll online or download the free personify health app.
What are some of the benefits of becoming a Wellness Champion?
Wellness Champions receive training and information to be experts on PG&E’s wellness programs, helping to drive increased participation and improved wellbeing. They also receive PG&E’s monthly Health+Wellness Roundup newsletter with workplace wellness tips, upcoming events, learning opportunities, recipes, articles, and much more to help support your overall wellbeing. Additional benefits:
- Personal growth and development
- Networking opportunities
- Access to health and wellness resources and events
- Improved personal wellbeing
- Recognition as a wellness leader among your workgroup
Sign up today to become a Wellness Champion!
Questions?
Call the PG&E Benefits Service Center at
1-866-271-8144
Monday–Friday,
7:30 am–5 pm PT
Do I have to complete a health screening?
No, participation in the health screening is completely voluntary. If you don’t want extra Health Account credits, you don’t need to participate.
Who sees my health screening results?
Only you see your individual results like weight, Body Mass Index (BMI) and blood pressure when you log onto the Quest portal. Your results are there to help you learn more about your health, not to determine your eligibility for benefits or employment. There is no pass or fail with a health screening.
Will my health screening results be shared with PG&E?
Anthem Members:
- Log in to your myPlans Connect Account, then log into your Optum Financial account by selecting access your Health Account in the Your Health Insurance section, or
- Log in via your Optum Financial mobile app
Kaiser Members:
- Log in to your Kaiser Account > Coverage & Costs > Health Payment Account, or
- Log in via the Kaiser Balance Tracker mobile app
What can I use the health screening credits for?
The additional credits you receive for completing your health screening and testing tobacco-free or completing the tobacco cessation program are combined with the Health Account credits PG&E provides you every year. You can use these credits for any eligible Health Account Plan expense – including dental and optometry visits, prescription glasses or contacts, braces and more. Learn more by reviewing How the HAP and Health Account Work Together.
Should I fast for the screening?
Fasting is preferred but not required. If possible, fast nine to twelve hours prior to screening. All participants should take any regularly scheduled medications, drink plenty of water and try to avoid caffeine, tobacco and sugar prior to your screening.
How else should I prepare for my health screening?
- Check your past results to compare with this year’s.
- Drink plenty of water and try to avoid caffeine, tobacco, and sugar prior to your screening.
- Wear loose fitting clothing and shoes that are easily removable.
- Allow 30 minutes to complete your screening.
What do I have to do if I’m pregnant?
If you are currently pregnant, you must contact Quest Diagnostics to obtain a Physician Affidavit Waiver form to receive a pass for your screening requirement. You must submit this form to your physician to complete and return to Quest Diagnostics. Once received, Quest Diagnostics will process and appropriately award your credit.
Please contact Quest Diagnostics by phone at 1-866-271-8144, option 1 and then option 3, Monday through Friday, 5 a.m. to 6:30 p.m. and Saturday 5:30 a.m. to 2:00 p.m. Pacific time.
What will be measured at the health screening?
Onsite biometric fingerstick health screenings, on a fasting or non-fasting basis, includes: Total Cholesterol, high-density lipoprotein (HDL), cardio risk ratio (TC/HDL), low-density lipoprotein (LDL), Triglycerides, and Glucose. Body composition (height, weight, body mass index and waist circumference), blood pressure and Cotinine (tobacco).
Quest Diagnostic Patient Service Center (PSC) screenings will consist of a fasting or non-fasting venipuncture (blood draw) The venipuncture screening consists of 2-3 vials of blood and includes: Total Cholesterol, high-density lipoprotein (HDL), cardio risk ratio (TC/HDL), low-density lipoprotein (LDL), Triglycerides, and Glucose. Body composition (height, weight, body mass index and waist circumference), blood pressure and Cotinine (tobacco).
Self-Collection materials consist of you collecting your own screening specimens using the QcardTM Dried Blood Spot method. This consist of a fasting or non-fasting fingerstick and includes: Total Cholesterol, high-density lipoprotein (HDL), cardio risk ratio (TC/HDL), low-density lipoprotein (LDL), Triglycerides, and Glucose. Body composition (height, weight, body mass index and waist circumference), blood pressure and Cotinine (tobacco).
What is BMI?
BMI, or Body Mass Index, is a calculated formula applied to height and weight. It’s one of the many indicators that determine the risk of developing chronic diseases like heart disease, cancer, or diabetes.
Is my BMI and weight accurate even if I'm wearing clothing at the health screening?
BMI, or Body Mass Index, is a calculated formula applied to height and weight. It’s one of the many indicators that determine the risk of developing chronic diseases like heart disease, cancer, or diabetes.
Why is my blood pressure reading different than my normal blood pressure reading?
Your blood pressure reading at the health screening may be different than at the doctor’s office because your blood pressure is affected by everyday activities. Your blood pressure results could be impacted if you rushed to the health screening, drank caffeinated beverages, or experienced excitement or stress prior to the health screening. If you’re concerned about any differences in your blood pressure readings, you should follow up with your doctor.
How do I join a Wellness Challenge?
To join a Wellness Challenge, please log into your Personify Health account, navigate to Social > Challenges and you will be able to see all company-wide challenges that are currently available. Simply click on Join In button and you will be prompted to create your own team or join one of the teams already created.
What devices can I use in a challenge?
You can use the Personify Health activity trackers or any of the compatible third-party devices or mobile applications that are supported by Personify Health.
The devices and applications that can be used in a Steps challenge include:
- Max GO
- GoZone
- Personify Health Mobile App
- Fitbit
- Apple Watch
- Garmin
- Apple Health
- S Health/Google Fit app
- Samsung Gear
The device with the highest amount of steps on a given day will count towards the challenge score.
What types of Personal Challenges can I create?
On the Personify Health Wellness platform, you can create Step Challenges and Healthy Habit Challenges. For Step Challenges, you can challenge your friends to see who gets the most steps using one of the three pre-set challenge types:
- Weekend Walk-Off – runs Saturday and Sunday of the upcoming weekend
- 1 Day Super Stepper – runs for 24 hours on the next day
- Weekday Step-Off – runs Monday through Friday starting the next Monday
For Healthy Habit Challenges, you can challenge your friends using any of Yes/No Healthy Habit trackers available.